Tuesday, May 15, 2012
BMW Steps Up
I just got a phone call from the service manager at San Jose BMW and he informed me that BMW will cover the costs of having my bearings replaced in my final drive before I left for this trip. That is only $510, but it is better than nothing. I feel a little better about this whole fiasco, but just a little. I am assuming that I can post from the Overland Expo since everything there is supposed to be state of the art. There are classes on satellite communications so I am guessing Wi-Fi will be available as well. I'm getting psyched!
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2 comments:
The damage was frightening! What was the underlying cause?
It was an inherent design error that is well known on this bike. BMW claims that it is not a problem, but enough riders have had their final drive fail that it is really a shame that BMW will not admit fault.
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